Same Day Shipping
Most domestic orders placed before 3:00pm (EST) Monday-Friday will usually ship out the same day.
We use USPS, FedEx, & UPS as our shipping methods. Please note that we do not guarantee delivery by a specific date. The shipping time frames stated for each of our shipping options is the estimated number of days it will take for you to receive your order after your order leaves our warehouse (time of shipment) and not the number of days after you place your order. The day your order ships does NOT count as a "shipping day". Additionally, our shippers do not deliver on Saturdays, Sundays or National Holidays (Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Friday After Thanksgiving, Christmas Day and New Years Day). These do not count as shipping days. While in most cases we are able to ship domestic orders within 1 or 2 business days of when the order is placed, we can not guarantee it. “Business Days” are defined as weekdays, Monday-Friday, excluding Saturday, Sunday and holidays.
- International Orders
- Orders placed between Oct 1st - Oct 30st. May require 24-48 hours, of actual business days, to process.
- Orders placed on Saturdays, Sundays, or holidays
- Orders for Mascots, large props, or Special order items
Please note: The shipping time that you have chosen is JUST that. The allotment of business days it can take to be delivered to you once the item has shipped. Only Express & Premium Shipping options are available to for delivery to addresses in Alaska & Hawaii
If I place my order today, when will I receive it?
Most domestic orders will ship within 1 business day from the time the order is placed. In some rare instances, it may take up to 3 business days (business days are weekdays, Monday-Friday, excluding Saturday, Sunday and holidays) for processing AFTER you place your order BEFORE it will ship. After processing time, shipping time will be based on the delivery option you selected. Ship times vary and do not have a guaranteed delivery date. For example, an order for Express Shipping will take 3-4 days (including processing time) to get to you. If you need your order in less than 2 days, please select Premium Shipping to see if it’s possible for us to deliver your order in time. (8am-5pm Mon-Fri PST)
You can also track your order on our website. Please click the button near the top of our website labeled Order Status. From here you may check the status of an order, obtain tracking information, and view your shipping information. Instructions are provided to help you log in, including password hints, obtaining a new password, etc. If you did not use the member checkout option you will be asked to enter your e-mail address and the billing zip code from your order. Your e-mail address is only used to identify your account, to notify you about current promotions and specials, and to send out updates on your pending orders.
How do I receive my order?
The carrier we choose to ship your order is based on the shipping option you select and your physical address. We make every effort to get your order to you as quickly and efficiently as possible.
Where will Hullabaloo Costumes ship my order?
We ship your order to the shipping address that you provide. Please do not list a Post Office Box (PO Box) as UPS and FedEx cannot deliver to a PO Box and the shipment of your item will be delayed. We currently ship globally.
Will I have to sign for my package, or will it be left without a signature?
UPS does not ordinarily require a signature (usually they just leave it at the door), but they may require one if they (at their sole discretion) deem the locale unsafe for delivery without a signature.There is an option to have your package signed for (and not left without a signature). There is a $3.00 additional fee for this service,and we do recommend it if you have any concerns about safety, etc. We'll need you to remit payment again for the $3.00 via phone, email, or fax.
Note: Hullabaloo Costumes is not responsible for packages that are lost,stolen, or otherwise destroyed (e.g., bad weather, dog chewing it, so forth) after being delivered. So if you have any concerns about this occurring, we suggest you require a signature or use your work as the shipping address.
How do I know which shipping method to select?
We currently offer 4 different shipping options for domestic orders:
- Economy (7-9 business days)
- Standard (3-6 business days)
- Express (2-3 business days)
- Premium (1-2 business days)
How are shipping and handling charges determined?
Domestic shipping and handling rates are determined by:
- The total weight of all the merchandise ordered. (most items are considered to be 1lb or more each, as our shippers do not allow calculations based on fractions of a pound. Shipping and handling charges for orders over 20lbs are calculated at a reduced rate.)
- The shipping option selected
Attention: All Int’l Orders will have VAT, Duty and possibly other Fees due upon delivery.
Your order most likely will be subject to VAT, import duties and/or disbursement fees, which are levied once your package reaches your country. Hullabaloo Costumes ships your package DDU, "duties and taxes unpaid", and does not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be. If you do incur these additional charges, they must be rendered in order for your package to clear customs.
Payment is accepted by PayPal, Visa, or Mastercard only and funds are transferred in US Dollars. Extra fees may be assessed to your purchase by your card issuing bank for international purchases or currency conversion. Bill to and ship to addresses must be within the same country.
Shipping charges will be displayed in US Dollars on the checkout page
All Int’l shipments sent via USPS Priority Int’l. Orders usually leave our warehouse within 4 business day. Business days are Monday-Friday and do not include Saturdays, Sundays or standard US or UK holidays.
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